PRODUCT

The customer action layer between your inbox and your team.

ActionNudge continuously organizes conversations into follow-ups, complaint cases, risk signals and recommended actions so your team knows what matters without maintaining another heavy CRM.

AI ACTIONFollow up with David today

$3,800 estimate · 4 days quiet

96% confidence
RESOLUTION RISKDuplicate charge needs review

3 contacts · bank dispute mentioned

High priority
ActionNudgeTodayIllustrative workspace
TODAY

Customer priorities

Opportunities and issues that need attention.

AM
BUSINESS IMPACT$27,850

requires attention

$18.4k Opportunities$5.3k Retention risk$4.15k Exposure
3Urgent
8Follow-ups
5Complaints
12AI actions

Needs attention

Next action
ComplaintSarah MillerDuplicate billing · 3 contacts
$299 exposure
Open quoteMichael BrownEstimate unanswered · 5 days
$4,800
Callback dueNorthline StudioPromised callback · yesterday
$2,400
CORE PLATFORM

Everything starts with the next action.

The product is intentionally structured around what needs attention, not around filling out records.

Today

One prioritized operating view for revenue opportunities, urgent complaints, callbacks, waiting customers and AI actions.

Unified Inbox

Conversation intelligence layered over the email your team already uses, starting with Gmail and Microsoft 365.

Follow-Up Center

Due today, overdue, upcoming and waiting follow-ups with context, value and AI-prepared responses.

Resolution Center

Structured complaint cases with severity, risk, SLA context, financial exposure, ownership and resolution history.

Customer 360

A single timeline for conversations, opportunities, complaints, tasks, follow-ups, notes and AI insights.

Governed AI

Structured outputs, confidence, deterministic rules, audit logs and human approval before sensitive actions.

AI + RULES

Language understanding without giving AI unlimited authority.

AI is useful for interpreting ambiguous customer language. Business rules are better for permissions, refund thresholds, SLAs and approval requirements. ActionNudge combines both.

Customer messageAI understandingBusiness rulesHuman approval
GET STARTED

Put customer attention in one place.

Start with the inboxes where opportunities and complaints already arrive.

Request early access