ActionNudge
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AI CUSTOMER ACTION PLATFORM

Never miss the customer who needs you next.

Follow up opportunities. Resolve customer issues. Keep the next action clear, from the first enquiry to the final payment.

Sign up See how it works

14-day trial, then monthly. Registration and checkout opening soon.

Human-controlled AI Connected customer context
ActionNudgeTodayIllustrative workspace
TODAY

Customer priorities

Opportunities and issues that need attention.

AM
BUSINESS IMPACT$27,850

requires attention

$18.4k Opportunities$5.3k Retention risk$4.15k Exposure
3Urgent
8Follow-ups
5Complaints
12AI actions

Needs attention

Next action
ComplaintSarah MillerDuplicate billing · 3 contacts
$299 exposure
Open quoteMichael BrownEstimate unanswered · 5 days
$4,800
Callback dueNorthline StudioPromised callback · yesterday
$2,400
RECOVER MISSED OPPORTUNITIES
RESOLVE CUSTOMER ISSUES
THREE PRODUCTS. ONE CUSTOMER RECORD.

Follow through on revenue.
Follow through for customers.

Follow-Up Automation, Complaint Resolution and Quote-to-Payment keep customer work connected.

Product 01

Follow-Up Automation

Keep enquiries, quotes and promised callbacks moving toward a decision.

Explore follow-ups
Product 02

Complaint Resolution

Give customer issues an owner, a clear next action and a recorded outcome.

Explore resolution
Product 03

Quote-to-Payment

Turn accepted quotes into invoices. Hold payment reminders when a complaint needs attention.

Explore quote-to-payment
WHY ACTIONNUDGE

Every conversation needs follow-through.

Turn a missed callback, repeat complaint or renewal risk into work someone owns.

Without a clear next stepAn interested customer is easy to lose in a busy inbox.

With ActionNudgeA callback becomes visible work, with a date and an owner.

  1. 01 / Customer message
    “Thanks for the estimate. Could you call me on Thursday?”
    Needs attention
  2. 02 / Signal surfaced

    Estimate follow-up + promised callback

    Conversation context stays with the recommendation.

  3. 03 / Human-owned action

    Create a Thursday callback with the estimate context.

    Owner: Service coordinator

    Review before sending

Illustrative workflows, not customer results. AI recommendations require connected data and configured processing. Your team reviews sensitive actions.

HOW WE WORK

From enquiry to payment.
Resolution stays connected.

One customer, one example: an accepted quote, a billing question and a recorded payment.

One customer recordSix connected moments
Illustrative customer journey
Customer exampleExample Studio
New opportunity

Start with the enquiry.

Keep the customer's request and next step together in one record.

Next stepPrepare a quote for the customer.
Example StudioWebsite refresh
CUSTOMER / 1042
Customer enquiry

Website refresh estimate

Can you send us a quote for a website refresh, including discovery and launch?

Example Studio Customer conversation

Quote valueNot yet quoted
Follow-up statusNot scheduled
Connected recordenquiry.received09:00

Illustrative data. Payments are recorded by your team. Email delivery requires provider setup and approval.

Explore ActionNudge
YOUR DAILY PRIORITIES

Know who needs attention next.

Open quotes, overdue callbacks and unresolved complaints, together in your daily queue.

Opportunities waiting for a reply Complaints that need an owner Follow-ups ready for your review
Explore the platform
BUSINESS IMPACTIllustrative dashboard
$27,850

in opportunities and exposure

Revenue opportunities$18,400
Customer retention risk$5,300
Refund exposure$1,150
Chargeback exposure$3,000
Illustrative opportunities and estimated exposure, not collected revenue or guaranteed results.
YOUR TEAM STAYS IN CONTROL

Context first. Action second.

Customer context informs the recommendation. Your team decides what happens next.

01

Connect the context

Keep conversations with customer work. Mailbox access requires authorisation and setup.

02

Review the recommendation

See the follow-up, complaint or promise that needs attention, with its context.

03

Approve the next step

Review the draft, assign an owner and keep sensitive actions under human control.

Sarah MillerCharged twice...Michael BrownRe: Estimate #1042Northline StudioCall me next week
ILLUSTRATIVE COMPLAINT

Customer reports a duplicate charge after two earlier contacts.

Billing dispute
NEXT ACTIONVerify the charges. Resolve the complaint.Explore resolution
COMPLAINT RESOLUTION

Resolve the issue with the whole story.

Bring the conversation, previous contacts and next action together. Give the issue an owner and record the outcome.

  • The customer history in one place
  • A clear owner and resolution status
  • Payment reminders held during open complaints
See Resolution AI
FOLLOW-UP AUTOMATION

Keep good opportunities moving.

Give an unanswered quote or promised callback a date, an owner and a next step. Carry the agreement through to an invoice and payment.

  • Quotes and callbacks that need attention
  • Follow-up drafts for your review
  • Outstanding balances and recorded payments
Explore Follow-Up AI
ILLUSTRATIVE OPPORTUNITY$3,800

David Smith

Kitchen renovation estimate

QUOTEEstimate sent
DECISIONCustomer response pending
NEXT STEPReview the follow-up draft
Explore follow-ups
An ownerFor the next customer action
A shared recordFor quotes, payments and issues
Human reviewBefore sensitive actions
Complaint-awareResolve before reminding
BUILT FOR CUSTOMER-FOCUSED TEAMS

Different industries. The same need to follow through.

01

Home services

Follow up estimates and callbacks. Keep service complaints visible until resolved.

02

Professional services

Move proposals toward payment. Resolve scope and billing questions with context.

03

Commerce & subscriptions

Connect order enquiries, billing complaints and renewal conversations.

04

Customer operations

Give follow-ups and escalations an owner, so customers get a clear next step.

Explore industries
MONTHLY PRICING

A plan for your next stage.

Start with follow-ups. Add capacity as your customer work grows.

14-day trial. Monthly billing. No annual commitment.

Starter

For an owner or solo operator keeping customer follow-ups on track.

$29USD / month

14 days free, then $29/month

Sign up for Starter
  • 1 user
  • 1 connected inbox
  • Today dashboard
  • Follow-ups and customer records
  • AI summaries and draft review

Business

For teams

For small teams managing customer follow-ups and resolution together.

$79USD / month

14 days free, then $79/month

Sign up for Business
  • Up to 5 users
  • Up to 3 connected inboxes
  • Everything in Starter
  • Resolution Center
  • Team assignments and analytics

Pro

For growing teams with more people, inboxes, and customer conversations.

$149USD / month

14 days free, then $149/month

Sign up for Pro
  • Up to 15 users
  • Up to 10 connected inboxes
  • Everything in Business
  • Higher team capacity
  • More connected inboxes

Your confirmed billing country sets your default currency at signup.

Payment authorization starts the trial. Cancel before it ends to avoid the first charge. One trial per workspace; returning subscribers renew monthly without another trial.

Monthly fees are non-refundable except where required by law. Duplicate or incorrect charges are reviewed.

Terms & ConditionsRefund Policy

Launch status: Registration submission and checkout are not open yet. Email delivery and payment activation are pending. Inbox integrations are in staged development; plan allowances apply when activated.

IP Geolocation by DB-IP

TRUST BY DESIGN

Your customers. Your controls.

Role-based access, recorded changes and human approval keep customer actions accountable.

Security & controls
ACTIONNUDGE

Fewer missed follow-ups.
Fewer unresolved issues.

One clear next step for the customers who need you.

Sign up View monthly plans
Registration and checkout opening soon.